How to improve your customer service on social media

How to improve your customer service on social media (Infographic)

How to improve your customer service on social media (Infographic)

Improving customer service is primary business objective for almost all companies. With more people on social media than ever before, it’s the perfect initial contact point for customers, yet only 2% of businesses use social media for customer service.

This awesome infographic from TalkDesk, created by Ghergich & Co, shows you best practices for boosting your customer service via social media and phone.

 

Best Practices to Boost Your Customer Service Across Channels

 

Do you use social media for customer service? What has been your experience?

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